According to the Bangkok Post, this meeting aims to facilitate the exchange of knowledge and information among consumer protection agencies of "ASEAN+3".
The meeting aims to protect consumers using e-commerce and artificial intelligence (AI) platforms by establishing partnerships with relevant private and public organizations in Thailand.
The.Saree emphasized the dual nature of the rapidly developing digital economy and artificial intelligence, which greatly promote daily life and industrial and commercial development, while also posing multiple threats to consumers.
"Over the past three years, the Thai public has lost 65 billion baht (approximately 1.9 billion USD) annually to online scams, which is 180 million baht (about 5.26 million USD) per day.
Data from the Thai Consumer Commission shows that in just the first half of this year, there were 1386 cases of online scams, many of which occurred on popular digital platforms such as Facebook, Lazada, and Line," added Saree. This workshop will provide new means to better protect consumer rights.