With specialists working in the fields of psychology, communication, organizational management, and compliance in the gaming industry, the Brazilian Company for Support to the Compulsive (EBAC) seeks to implement the 'Compulsafe' seal in betting companies approved by the Ministry of Finance. Thus, it will certify that the company complies with all controls determined by the ordinance published by the Secretariat of Prizes and Bets (SPA).
The EBAC is developing a seal for online betting houses that meet requirements established by the Ministry of Finance to mitigate gambling addiction. The idea of the feature is to clarify which companies are in compliance with all the controls determined by the Finance and are capable of detecting and assisting bettors prone to addiction.
The ministry has established that each online betting company must have its own Responsible Gaming policy and is required to implement parameters and systems for tracking problematic players. Gambling addiction already affects the lives of more than 2 million Brazilians, according to a study conducted by the University of São Paulo (USP).
With the deadline for regulation approaching (Jan/2025), sports betting companies will have to offer support and reception to their customers.
“It is a serious problem, which already occurs in other countries and, now with the gaming market expanding here, it also reaches Brazil. But, like other behavioral disorders, there is a solution with the help and monitoring of specialists and professionals from various fields”, highlights Ricardo Magri, CCO of EBAC.
"The EBAC is prepared to act in the sector and assist companies in providing the best service to their users who need support, as well as designing and implementing the best control structure to manage this risk”, adds the executive.
With specialists working in the fields of psychology, communication, organizational management, and compliance in the gaming industry, the Brazilian Company for Support to the Compulsive seeks to implement the 'Compulsafe' seal in betting companies approved by MF/SPA, indicating that the company complies with all controls determined by the ordinance published by the SPA. It will use its own methodology for verifying control environments, and also demonstrating that it is capable of detecting and managing bettors with an unfavorable profile for gambling disorder.
Each online betting company must have its own Responsible Gaming policy and all of them are required, by the Secretariat of Prizes and Bets (SPA), to implement parameters and systems for tracking problematic players.
Another important point involves the mandatory creation of devices that the bettor himself can activate, such as loss limits, playing time, or even a request for temporary or definitive suspension. In all these cases, bettors will be referred by the Customer Service of the betting company and go through the professional referral process.
Magri is an expert in iGaming business development (operators and service/technology providers in the gaming industry), with an emphasis on integrity and security services in local and foreign organizations.
Before working for the gaming industry, he had an extensive career in compliance and enterprise risk management at the well-known Big 4 consulting firms (Arthur Andersen and Deloitte), where he implemented internal control methodologies to mitigate risks in various business environments, bringing this baggage to be able to develop the integrity market for gaming in Latin America since 2014 and, now, focusing efforts on Responsible Gaming.
In turn, Cristiano Costa, another of the founders, is a clinical and occupational psychologist, graduated from the Federal University of Bahia (1997). Jungian analyst by the Institute of Analytical Psychology of Bahia, linked to the Jungian Association of Brazil and the International Association for Analytical Psychology - IAAP (Switzerland).
As a consultant specialized in Human Systems, he has already conceived and applied several projects, research, and training in prestigious organizations of the third sector as CKOa - Chief Knowledge Officer - or director of knowledge.
The EBAC was founded in July 2022 by a team of four specialists with skills and abilities in the field of psychology, communication, organizational management, and compliance in the gaming industry.
Source: GMB
