Legitimuz explains how to identify the bettor and ensure the highest conversion rate in the market

A Legitimuz, a significant player in the iGaming sector, with cutting-edge solutions in KYC and document validation, analyzes in an article for GMB the best ways to identify players without negatively impacting the user experience at the time of registration. With the right tools, the company ensures that it is possible to optimize the conversion rate already at this initial stage of the process.

Efficiently identifying players is crucial in the online betting universe, especially with the new demands of governmental regulations. They aim to protect both operators and users, ensuring that the betting environment is safe and authentic.

However, a significant challenge for betting houses is to implement a verification process that, although rigorous, does not deteriorate the user experience and drives potential customers away due to the complexity or slowness of the process.

In this context, Legitimuz stands out by developing technologies that allow identifying bettors quickly and securely, without compromising the user experience.

More clearly, the Know Your Customer (KYC) solutions offered by the company are designed to strictly comply with legal regulations while maximizing registration conversion.

Legitimuz unifies compliance and high conversion in the bettor identification process

Compliance with regulations, such as SPA/MF Nº 1.231, requires a series of detailed checks, including the collection and authentication of personal and banking data of users.

In this scenario, Legitimuz, specialized in Know Your Customer (KYC) processes for the iGaming sector, provides services that meet these needs effectively, enhancing operational efficiency and keeping the user experience intact.

More clearly, the company acts with the goal of optimizing the conversion rate during the identity verification of the bettor through stages that implement technologies such as:

* Advanced OCR for data collection

Using Optical Character Recognition (OCR) technology, Legitimuz automates the capture and validation of information directly from the documents provided by users.

This includes identifying data from identification documents with low image quality, significantly reducing the need for manual entry and speeding up the entire verification process, minimizing registration abandonment and human errors.

* Automated validation of communication

The company applies automated email and phone verifications, facilitating a quick and efficient process that confirms the user's contact information in seconds.

This speed in validation, in addition to improving user satisfaction by reducing waiting time, also positively reflects on the conversion rate, achieving 94% success on the first attempt.

* Facial recognition with proof of life

To meet the guidelines that require advanced authentication, Legitimuz offers a 3D facial recognition technology, complemented by a passive proof of life system.

This method uses depth analysis to confirm the physical presence of the user in real time, preventing fraud through the use of static images or videos.

The system also compares the photo from the document, such as the CNH Digital, with the user's face, providing a secure and accurate confirmation of identity.

* Immediate human support and advanced authentication

One of the main differentiators of Legitimuz is the immediate human support during the identity verification process, which is crucial for quickly resolving any difficulties the user may face.

More clearly, when multiple failed verification attempts occur, a chat is automatically activated, allowing the user to directly contact a KYC specialist from the company.

This immediate support reduces frustrations and prevents dropout during the registration process, ensuring that the bettor completes the verification successfully, despite any obstacles that may appear.

Become a Legitimuz partner and transform the operations of your platform

Legitimuz is established as the leader in the Brazilian KYC market for iGaming, with solutions that combine high technology and effective support as the only KYC provider for iGaming in Brazil verified by GLI (Gaming Laboratories International).

Because of this, platforms that integrate Legitimuz solutions not only comply with governmental regulations but also provide a fluid and safe experience for users, standing out as a major reference in the market.

By choosing Legitimuz as a partner, you ensure that your betting platform offers maximum security, operational efficiency, and an optimized user experience.

Contact us today to discover how Legitimuz can revolutionize your operation and maximize your conversion rates!

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