OKTO, a multinational leader in digital payments and specialized in the sports betting market, has won the Reclame AQUI Award in the Online Payments category, consolidating its position as a reference in customer service in the sector in Brazil. In this year's edition, more than 1,600 companies participated, competing in 198 different categories.
The Reclame AQUI Award is widely recognized as the main award for reputation and customer service in Brazil.
The award highlights companies that commit to excellence in service, with winners chosen through popular vote and a rigorous analysis of the complete customer experience.
In this year's edition, more than 1,600 companies participated, competing in 198 different categories. OKTO's achievement reinforces its leadership in the digital payments sector, highlighting the uniqueness of its solutions.
“For us, providing a unique and positive customer experience is a priority. This recognition by the Reclame AQUI Award 2024 reinforces our mission to ensure that each interaction with our customers is marked by trust and excellence,” states Luis Parcus, head of customer experience/support at OKTO.
OKTO offers digital payment solutions for online companies and retailers worldwide. It maintains a unified payment platform that processes transactions securely in both digital and physical mediums, creating immersive payment experiences for both merchants and consumers.
With a team of over 200 technology experts, it orchestrates digital payment solutions in the Americas, Europe, and Asia through a combination of local expertise, industry knowledge, and international capabilities.
OKTO provides an integrated omnichannel approach as well as support to clients from various regulatory scenarios, ensuring low friction and high protection.
Source: GMB
