Kindred Group has responded to allegations by Dutch lawyer Benzi Loonstein that its Unibet brand has “deliberately sabotaged” customers from accessing account data stored on its platform.
The allegations form part of a legal challenge by law firm Loonstein Advocaten, representing customers seeking compensation from Unibet for historical losses.
In August 2024, the District Court of The Hague ruled that contracts between Dutch customers and unlicensed gambling websites should be deemed invalid.
The court determined four conditions under which customers could claim back historical losses, regardless of whether the operator had secured a Remote Gambling Act (KOA) licence and changed its contracts from 1 October 2021.
