International technology provider SOFTSWISS announced its support for the 2025 South African Responsible Gambling Summit and won the "Safer Gaming" Platinum Award, recognizing its contribution to promoting safe and sustainable gambling. The summit, organized by the South African Responsible Gambling Foundation, will be held from November 13 to 14 in Johannesburg, bringing together global regulators, operators, and experts to discuss reducing gambling harm and industry collaboration. A representative from SOFTSWISS will participate in the "Innovation, Technology, and Responsible Gambling" panel discussion, sharing strategies for mitigating risks in the digital environment. The company disclosed that from January to August 2025, its anti-fraud team prevented more than 15 million euros in fraudulent transactions, handled 56,000 tasks, and addressed 70 player complaints, continuously strengthening tools to counter new fraud techniques such as AI-generated deep fakes, helping operators maintain a safe and transparent environment.
Summit Background and Award Honors
SOFTSWISS announced its support for the 2025 South African Responsible Gambling Summit and won the "Safer Gaming" Platinum Award. This award recognizes its commitment and practices in promoting safe, sustainable gambling in key growth markets.
The award reflects the industry's recognition of SOFTSWISS's long-term investment and technological contributions in the field of responsible gambling.
Summit Overview and Key Topics
The 2025 Responsible Gambling Summit, organized by the South African Responsible Gambling Foundation, will take place from November 13 to 14 in Johannesburg. The two-day event will gather global regulators, operators, and experts, focusing on harm reduction and industry collaboration.
The summit will cover topics such as policy-making, compliance management, technological innovation, and public education, and will host several panel discussions on the impact of illegal markets, regulatory developments, and the role of technology in prevention and intervention.
Corporate Participation and Topic Sharing
A representative from SOFTSWISS will participate in the "Innovation, Technology, and Responsible Gambling" panel discussion, exploring emerging risks in the digital environment and corresponding mitigation strategies. The company will share how it uses technological means to address the challenges of the evolving gambling environment.
Participation in the discussion reflects the company's commitment to industry knowledge sharing and technological exchange.
Industry Collaboration and Expert Views
Sibongile Simelane-Quntana, Executive Director of the South African Responsible Gambling Foundation, emphasized, "Industry collaboration is crucial for ensuring the visibility, effectiveness, and evidence-based nature of responsible gambling and player protection across all channels."
The foundation values the commitment and cooperation of international companies like SOFTSWISS, whose support brings professional knowledge and resources to South Africa.
Market Strategy and Corporate Commitment
Miranda Guliashvili, Regional Growth Manager at SOFTSWISS, stated, "South Africa is a key market, and we are honored to support the summit's mission to promote a safer gambling experience through collaboration and technology."
The company continuously applies best practices in responsible gambling to its products, helping operators achieve sustainable, compliant growth.
Anti-Fraud Achievements and Data Disclosure
Based on its commitment to safe gambling, the SOFTSWISS anti-fraud team has achieved significant results: from January to August 2025, it prevented more than 15 million euros in fraudulent transactions, resolved over 56,000 tasks, and handled 70 complaints submitted to regulatory bodies and forums.
These data reflect the company's actual contributions to protecting players and operators.
Technical Challenges and Countermeasures
As fraud techniques evolve, including attempts to use AI-generated deep fake technology during verification processes, SOFTSWISS is strengthening tools and processes to address new threats.
The company's technological upgrades help operators maintain a safe and transparent gambling environment, preventing new types of fraudulent activities.
Industry Impact and Leadership Role
SOFTSWISS's support and awards demonstrate the technology provider's leadership role in promoting responsible industry development. The company shares its experience at international summits, promoting the enhancement of global gambling safety standards.
This involvement helps build a cross-regional, cross-sectoral cooperation network to address industry challenges together.
Future Outlook and Ongoing Commitment
SOFTSWISS states that it will continue to support responsible gambling development through technological innovation. The company plans to further invest in the development of safety tools and strengthen cooperation with regulatory bodies and operators.
The long-term commitment includes continuous sharing of best practices, participating in industry dialogues, and promoting the establishment of safety standards.
Regional Importance and Development Opportunities
As a key market for SOFTSWISS, the responsible gambling development in South Africa holds significant strategic importance. Hosting the summit provides a platform for local and international participants to exchange ideas and promote healthy market growth.
Such events help enhance the transparency and sustainability of the regional gambling market, creating a safer gaming environment.
