Nicola Cainero, Chief Operating Officer, in an exclusive interview with GMB, highlights the extensive offerings of Timeless Tech with over 12,000 games from 80 providers, including Evolution and Pragmatic Play, as well as planned expansions with Relax Gaming and others. The company tailors its solutions for the Brazilian market with a focus on regulatory compliance and localized content, tackling challenges in Latin America with innovative gamification tools and dedicated support for operators, aiming to stand out in a competitive landscape.
Games Magazine Brasil - What is the main characteristic of Timeless Tech? Being a high-level aggregator?
Nicola Cainero
- At Timeless Tech, we pride ourselves on being a high-level game aggregator in the iGaming industry, mainly due to our focus on stability, scalability, and exceptional customer support. Our "future-ready platform" aims to provide operators with seamless integration and ongoing support, making us a solid partner for anyone in this sector.
We already offer a vast range of over 12,000 games from more than 80 providers, including big names like Evolution and Pragmatic Play. Moreover, we are continually expanding our portfolio, currently working on integrating more providers like Relax Gaming, TaDa, Fazi, among others, to ensure a complete and diversified iGaming experience.
How does Timeless Tech plan to adapt its iGaming solutions to meet the specificities of the Brazilian market?
As Latin America is a key market for us, we understand the unique needs of the Brazilian market and know exactly where we can excel in this competitive and high-growth environment. We leverage our deep understanding of local player preferences and the evolving regulatory landscape to offer tailored iGaming solutions. Our "future-ready platform" is designed to ensure compliance and provide localized content, making us a reliable partner for operators looking to succeed in the dynamic Brazilian market.
What are the main challenges Timeless Tech faces in expanding its presence in Latin America, especially in Brazil?
Expanding our presence in Latin America, especially in Brazil, presents some challenges. We need to adapt to a variety of market conditions and stay alert to the regulatory landscape, which can be somewhat complicated. But, honestly, that's just part of the puzzle. Our greater focus is on enhancing our gamification tools to really meet the needs of this dynamic market.
We currently offer a solid range of gamification tools, such as Game of Slots, GameBox, and FunBonus. All are designed to increase player engagement and retention, which is crucial for online operators. But we don't stop there. We are also working on adding new features, such as mini-games and a loyalty system, to help our partners not only retain their players but also attract new ones. In a market as competitive as the iGaming scene in Latin America, having this kind of tool can really make a difference.
What specific benefits can iGaming operators in Brazil expect when integrating Timeless Tech's game aggregator?
iGaming operators in Brazil can expect tremendous value when integrating our game aggregator at Timeless Tech. By working with us, you're not just getting a technical integration; you're gaining a partner. We are always 100% behind each integration, ensuring that each operator has a dedicated account manager to make the process as smooth as possible.
Our team goes beyond integration, offering expert advice on how to utilize our bonus engine, which includes our jackpot system, tournament features, and free game API. We also provide innovative gamification tools like the Game of Slots to keep players engaged. With our excellent support team and a growing portfolio of thousands of games, we ensure you have everything necessary to thrive in the dynamic Brazilian iGaming market.
How can Timeless Tech's bonus engine, including the free jackpot system, attract and retain Brazilian players?
Our bonus engine, including the jackpot system, is designed to attract and retain players by being highly adaptable and customizable to meet the needs of any operator. However, it's crucial to understand that the Brazilian market and its players are unique.
Their preferences and behaviors differ from other markets, meaning a standardized approach won't work here. A successful jackpot system requires more than just a good setup – it demands continuous adjustments based on data-driven insights to understand how to segment players and what they really seek in a gaming experience.
To ensure this, we offer personalized assistance. Our Product Owner, Matic Kogovsek, is involved in each jackpot integration from the start. He is a key figure in understanding the specific needs of the operator, guiding them through the process and using data analysis to optimize the jackpot settings. This personalized approach helps not only in retaining players but also in increasing the GGR monthly.
It's also essential to recognize that success with jackpots doesn't happen overnight, especially in a diverse market like Brazil. Operators must learn how the system works and continuously adjust it to the evolving preferences of Brazilian players. With the right guidance and strategy, the results will come, and that's something we support 100%.
What strategies is Timeless Tech implementing to ensure regulatory compliance in the Brazilian gaming market?
To ensure that we are always in compliance with regulations in the Brazilian gaming market, my team and I at Timeless Tech are always in close contact with our partners and established operators in Brazil. We not only monitor news and regulatory trends but also stay alert to any rumors circulating in the market. Being in touch with people who have a strong understanding of the local scene helps us stay one step ahead.
Take, for example, the recent tightening of regulations around online casino games. When the Brazilian government introduced new requirements, such as higher licensing fees and the need for companies to be incorporated under Brazilian law with a local partner, we were already in the know, thanks to our network and close monitoring.
This allowed us to keep everything on track and ensure that both our operations and those of our partners remain smooth and compliant. Being so connected to the market really makes a difference.
What are Timeless Tech's plans for collaborations with Brazilian game developers or adaptation of localized content?
We are already collaborating with several Brazilian operators and developing new gamification tools adapted to the market. Additionally, there are some exciting things underway that we can't fully disclose yet.
But, if all goes as planned, these initiatives will significantly benefit our partners in Brazil and the LATAM region as a whole. Stay tuned, as these collaborations may lead to some fantastic opportunities for localized content and deeper engagement with Brazilian players.
How does Timeless Tech intend to compete with established iGaming platforms in Brazil?
As we discussed, the Brazilian market has enormous potential, but it is also a well-established part of the iGaming world. Competing with long-standing operators like Lottoland, Jackpot City, or new players like bc.game is a challenging feat. The competition is intense, and large game aggregators like Softswiss, Slotegrator, and SoftGamings already have a significant market share.
However, we believe that our flexibility and scalability set us apart. What really gives us an edge is our exceptional account management and support team. Unlike some of the larger, more rigid aggregators, we pride ourselves on being adaptable to our clients' needs, offering a level of personalized support they won't find elsewhere. This focus on personalized service and responsiveness is our trump card in this competitive race.
What are the competitive advantages of Timeless Tech that can attract iGaming operators in Brazil compared to its competitors?
Entering the Brazilian market is definitely a challenge, especially when we seek partnerships with major operators like Lottoland, Jackpot City, and the growing bc.game. We know these names have been in the market for a long time, and competing in a space where aggregators like Softswiss, Slotegrator, and SoftGamings already dominate a large part is not an easy task. At Timeless Tech, we are fully aware that many operators have strong ties with these big players, which can make entry difficult.
But, honestly, we are not afraid of a challenge. What sets us apart at Timeless Tech is our flexibility, scalability, and our commitment to high-level account management and support. Unlike those larger aggregators that often have a more fixed way of doing things, we really focus on adapting to our partners' needs, offering the kind of support that is hard to find elsewhere. We believe that by being more responsive and hands-on, we can make a real impact and build valuable partnerships, even in a competitive market like Brazil.
We know what we are up against, but we are confident in what we have to offer. We have the team and the tools to make things happen. Who knows what the future holds, but we are excited about the possibilities and ready to see how far we can go from here.
What are Timeless Tech's expectations regarding the growth of the iGaming market in Brazil in the coming years?
When it comes to the growth of the iGaming market in Brazil, we are keeping things realistic. We definitely have our hopes and expectations, but we are not getting ahead of ourselves. It's a long journey, and we still have some surprises up our sleeves. That said, we are not sitting quietly. We are keeping an eye on Brazil, and sooner or later, we will go after our deserved slice of the pie.
How does Timeless Tech plan to educate and empower Brazilian operators about the advantages of its iGaming solutions?
That's a great question. Brazil is definitely a promising and large market, but it is still catching up to some of the more developed iGaming markets in the USA or Europe. There's a lot of potential here, but both operators and players have a lot to learn and explore — although some, like bc.game, are already ahead of the curve and really understand what's going on.
Educating and empowering Brazilian operators will be a gradual process. It's not just about showing operators how to use our tools and solutions; it's also about ensuring that players understand the world of iGaming and the importance of responsible gaming. Of course, this also applies to operators. They need to learn how to leverage tools like gamification and effective marketing strategies to keep their operations running smoothly and sustainably. It's all about building knowledge from the ground up and ensuring that everyone is on the same page.
Source: Exclusive GMB
