Concerned about bettors with a dependency profile, the Lucky Sports Group joined the COMPULSAFE program, developed by the Brazilian Company for Support to the Compulsive (EBAC). As a result, the Lucky Sports and Onabet platforms will be awarded the new Compulsafe Seal of Responsible Gaming.
The endorsement is issued by EBAC and given to platforms that use the COMPULSAFE program, a project developed with the intention of presenting solutions and management for bettors with a dependency profile. The procedure also contributes to the process of regulating betting companies with the Secretary of Prizes and Bets (SPA) of the Ministry of Finance.
“One of our biggest concerns is to ensure that no bettor becomes a compulsive user and, thereby, harms themselves both financially and also has their personal and social relationships affected because of betting. We will seek all necessary means to guarantee an experience that promotes the well-being of our bettors,” stated Gabriel Oliveira, legal director of the Lucky Sports Group.
According to the executive, the implementation of the program reinforces the commitment of the Lucky Sports Group to ensure a safe and responsible betting space, in compliance with new regulatory requirements.
According to the created project, bettors will undergo analyses by EBAC professionals along with partner bets and after a period of diagnostics, a personalized action plan will be created for each person, aiming at the implementation of good practices that allow responsible gaming. The execution of the outlined project will be the responsibility of the platforms and the team of professionals from EBAC will provide support throughout this period.
“Our program has detection systems, issues warning signals and guidance for bettors with potential gaming disorder. When something is detected, a reception is made and all necessary attention and guidance are guaranteed to continue the process by the user,” explains Ricardo Magri, CEO of EBAC.
Founded in 2022, the Brazilian Company for Support to the Compulsive is already positioned to meet the demands of companies and users through a group of specialists with competencies and skills in the fields of psychology, communication, organizational management, and compliance in the gaming industry.
“The reception begins with psychological support procedures up to screening and referral for participation in a psychoeducational program, lasting up to eight weeks and is done directly to the bettor, free of charge,” explains Cristiano Costa, director of knowledge at EBAC.
According to Costa, during the process, the user has access to technical information and quality group experiences to face gaming disorders.
One of the main sports platforms in the country, Lucky Sports is present in various segments. In football, it sponsors traditional Brazilian clubs such as Corinthians, Palmeiras, Grêmio, Bahia, Ceará, and Náutico. In the market for shows and events, the brand also has a strong presence in the main and largest projects in Brazil.
Source: GMB
