In a recent initiative aimed at prioritizing responsible gaming practices, the innovative technology company in the industry, BetConstruct, conducted a series of internal training sessions for agents supporting platforms such as Vbet.fr, PartoucheSport.fr, and Circusbet.fr. Organized by the company's Compliance Department, they served as a direct response to the requirements set by the French Gambling Authority (ANJ).
This is another step by the company to equip its Customer Support teams with the knowledge and tools necessary to provide exemplary service in a demanding sector.
The training sessions were organized by the initiative of BetConstruct's Compliance Department and served as a direct response to the requirements defined by the French Gambling Authority (ANJ).
They perfectly aligned with the organization's licensing and compliance standards. The comprehensive program focused on increasing awareness about responsible gaming measures, equipping agents to better assist players while promoting safe gaming behaviors.
As part of the initiative, participants underwent a test conducted at the end of the training. "We are proud to announce that 16 employees of the holding passed the test successfully, demonstrating their dedication to upholding the principles of responsible gaming and consolidating their knowledge retention skills", highlights the company. Each participant received a participation certificate, further solidifying their experience in this critical area.
By participating in such campaigns and training programs, BetConstruct continues to be committed to supporting players through empathetic customer service, ensuring that the holding is in full compliance with regulatory requirements and promoting responsible gaming as a core value across all platforms.
BetConstruct is an award-winning developer and provider of both online and land-based gaming solutions with development, sales, and service centers around the world. The company's innovative and proven offerings include a wide range of products and services, such as Sportsbook, Sports Data Solutions, Retail Solutions, RNG & Live Dealer Casino, VR Casino, Poker, Skill Games, Social Platform, and much more.
The latest addition is the industry's first complete management infrastructure, SpringBME (Business Management Environment). All partners benefit from the BetConstruct Spring platform with its powerful back-office tools and all-inclusive services that empower operator growth and help contain their costs.
From standalone setups to turnkey and white-label solutions, BetConstruct offers its partners an unrestricted opportunity for success.
Source: GMB
