Playtech has launched the third edition of its e-book on the gaming industry in Latin America. This new report delves into player trends, their concerns, and main interests, providing expert information on responsible gaming to industry stakeholders in one of the fastest-growing regions globally.
This study reflects Playtech's ongoing commitment to promoting a safe and fair gaming environment, raising standards in the global online gaming industry. The new edition of the report presents significant findings from a survey conducted with 2,500 people from Argentina, Brazil, Chile, Peru, and Colombia. Thanks to the participation of these users, a detailed insight into the perceptions of the Latin American market has been obtained, including unprecedented information about their habits and concerns.
Regulation and safety: keys in the sector's evolution
The recent regulation of online gaming in Brazil and Peru has changed players' perceptions. Confidence in the sector has increased, with only 25% of respondents avoiding betting due to fear of fraud or gaming-related issues. In Peru, 92% of players bet at least once a month, and 80% of respondents support stricter regulations on betting advertising.
In Argentina, 77% of respondents also advocate for stricter restrictions on betting advertising, while 88% support more rigorous age verification policies due to concerns about minors' participation in online gaming. In Chile, 63% of players feel safer using legal and registered platforms, although only 15% are fully informed about current legislation.
Meanwhile, Colombia, with more consolidated regulations, stands out as the most mature market among those analyzed. A key aspect for Colombian players is the speed and reliability of payment providers, with 58% of respondents indicating this factor as decisive when choosing a gaming platform.
Statements from Mor Weizer, CEO of Playtech
Mor Weizer, CEO of Playtech, highlighted the importance of the report: “We are very pleased to present the third edition of our report ‘Responsible Gaming: Consumer Insights and Trends in Latin America’. Since the launch of the first edition in 2020, our goal has been to provide a deeper analysis of the specific needs and challenges of the region as the sector evolves with new regulations. This report offers valuable information on the nuances of each Latin American market. Brazil and Peru present great opportunities for growth and innovation, and at Playtech, we are excited to play a key role as a technology partner, contributing to the sustainable development of the online entertainment sector. By sharing these insights and fostering the exchange of knowledge in the industry, we reaffirm our commitment to a more responsible and consumer-focused gaming environment.”
Security, the priority of players
The report highlights that the security of gaming platforms is the primary concern of bettors in all surveyed countries. The legality and proper registration of operators have emerged as determining factors for a safe and reliable gaming experience.
The third edition of the Playtech Responsible Gaming Report is available for free download at: https://www.playtech.com/app/uploads/2025/02/Responsible-Gambling_Consumer-Insights-and-Trends-in-Latin-America-3rd-Edition.pdf.
