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The revolution in customer service in betting houses: challenges and opportunities in Brazil

The revolution in customer service in betting houses: challenges and opportunities in Brazil

With the regulation of the betting sector in Brazil, houses can no longer offer welcome bonuses, requiring new strategies to attract and retain customers. Investing in customer service, with personalized, multichannel, and educational support, is essential. This is the context of the article by Andr

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galera.bet is recognized by the RA1000 certification for excellence in service.

galera.bet is recognized by the RA1000 certification for excellence in service.

The sports betting platform galera.bet has earned the RA1000 seal from Reclame AQUI. This certification is the main way of evaluation and classification regarding the reputation of the company registered on the site. Moreover, it recognizes the company's commitment to customer service. Galera.bet a

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Jovana Popovic Canaki has been appointed as the Deputy CEO of iGP

Jovana Popovic Canaki has been appointed as the Deputy CEO of iGP

Supplier iGP has appointed Jovana Popovic Canaki as Deputy CEO. This appointment is part of iGP's strategy to expand into new markets and enhance customer service for existing clients.Popovic Canaki will report to CEO Giovanni Paticchio, who has 17 years of leadership experience in the iGaming indus

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Mecca Bingo Enhances UK Customer Service Through Inspired Agreement

Mecca Bingo Enhances UK Customer Service Through Inspired Agreement

Inspired Entertainment has established a five-year strategic partnership with Mecca Bingo to enhance the customer gaming experience of this UK bingo operator.The project is valued at approximately $12.7 million, with Inspired set to install an additional 170 gaming machines across Mecca Bingo's venu

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Online platforms don't want to lose players? Come, let me show you how to do it!

Online platforms don't want to lose players? Come, let me show you how to do it!

In the highly competitive online casino industry, player churn is an issue that cannot be ignored. According to industry statistics, the average player churn rate can be as high as 30% to 40%, meaning that more than one-third of players may choose to leave the platform within a short period.What do

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Rush Street Interactive maintains a no-surcharge policy and prioritizes customer satisfaction

Rush Street Interactive maintains a no-surcharge policy and prioritizes customer satisfaction

Rush Street Interactive, Inc. (RSI), a well-known player in the online gambling and casino industry in the United States, Canada and Latin America, insists on not charging surcharges to its customers. The move reinforces RSI's commitment to delivering exceptional value, ensuring its custom

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